Shipping Policy

Last Updated: March 14, 2025

Shipping Locations

Current Service Area:
We currently only ship to addresses within the 50 United States (excluding U.S. territories and international destinations).

Important Notes:

• No P.O. Boxes/APO/FPO: We do not deliver to P.O. Boxes, APO, or FPO addresses. A valid physical address is required.

• International Shipping: International shipping is not available at this time.

Shipping Methods & Costs

Standard Shipping

• Cost:

  • Orders under $60: Flat fee of $10.00

  • Orders $60 and above: Free shipping

• Processing Time: 1-3 business days (excluding weekends/holidays).

• Delivery Time: Estimated 7-15 business days after processing (varies by location).

Expedited Shipping

• Cost: Flat fee of $20.00 (applies to all orders).

• Processing Time: 1 business day.

• Delivery Time: Estimated 3-7 business days after processing.

Important Notes:

• All delivery times are estimates only and not guaranteed. Delays may occur due to:

  • Carrier issues (e.g., FedEx, USPS).

  • Extreme weather or holidays.

  • Incorrect/incomplete address.

Returns & Refunds

Our full return policy, including eligibility and timelines, can be found here:Refund and Returns Policy

Order Tracking

• A tracking number will be emailed within 24 hours of shipment.

• Track your package directly via the carrier’s website (e.g., USPS, FedEx).

• Contact us immediately if tracking shows “delivered” but you haven’t received the item.

Contact Information

For shipping-related inquiries:

• Email: info@megaoserfers.shop

• Phone: +1 (325) 576-8759 (Mon-Fri, 9 AM – 5 PM EST)

• Business Address:
  Megaoserfers
  225 Locust Ave, Babylon, NY 11702, United States

Additional Compliance

Undeliverable Packages:

• If a package is returned due to an invalid address, you will be responsible for reshipping fees.

Shipping Fees Transparency:

• All applicable fees (taxes, shipping) are displayed before checkout.

Holiday Seasons:

• During peak periods (e.g., Black Friday), processing times may extend to 5 business days.